fb777 live Privacy Policy

fb777 live places the highest importance on protecting users' personal information. This privacy policy explains what information is collected and how it is managed when you register an account on the fb777 live platform, place bets, play live casino, or enjoy slots.

In this policy, "we", "our", or "fb777 live" refers to the organization operating this platform. "You" or "user" refers to any person, registered or unregistered, who has accessed this platform. "Personal information" refers to any information that can directly or indirectly identify an individual.

The fb777 live platform is for persons aged 21 and above only. If a minor uses this platform, collecting their information is not part of our policy, and any such account will be deactivated.

fb777 live collects different types of information in different circumstances. Details of this information are provided below:

2.1 Registration Information

When you open an account with fb777 live, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Mobile number (associated with a bKash, Nagad, Rocket, or Upay account)
• Email address
• User-selected password (stored in encrypted form)
• National identity card number or passport number (for account verification)

2.2 Financial Transaction Information

The following information is collected during deposit and withdrawal processes:

• Payment method details (bKash, Nagad, Rocket, Upay, or bank transfer number)
• Transaction amount and time
• Transaction reference number
• Bank account details (for bank transfers)

Your payment information is processed directly through the relevant payment gateway. fb777 live never stores your full payment card number or PIN.

2.3 Usage Information

The following information is recorded automatically while using the platform:

• IP address and device type
• Operating system and browser version
• Login time and session duration
• Which pages were visited
• Gaming activity history (bet amounts, win and loss records)
• Cookie and similar tracking information

2.4 Communication Information

When you contact the support team via live chat or email, a record of that conversation is kept. This helps improve service quality and resolve disputes.

fb777 live uses the collected information for the following purposes:

3.1 Account Management

Your registration information is used to create and manage your account, verify logins, and keep your account secure. This information is also used if you forget your password or need OTP verification.

3.2 Financial Transaction Processing

Financial information is used to complete deposits and withdrawals, generate transaction history, and verify any discrepancies. The minimum deposit on fb777 live is ৳300, and each withdrawal is generally processed within 1 hour.

3.3 Service Improvement

Usage information is used to analyse users' gaming experience, improve platform performance, add new features, and resolve technical issues.

3.4 Fraud Prevention and Security

Information is reviewed to detect and prevent unauthorized account access, suspicious transactions, and other fraudulent activity. SSL encryption and other security measures remain active on fb777 live at all times.

3.5 Bonus and Promotion Management

Your account information and transaction history are used to determine eligibility for and distribute welcome bonuses, weekly rewards, and other offers.

3.6 Customer Service

Your account and transaction information is used to resolve your issues quickly through 24/7 live chat and email support. Support representatives can assist in both Bengali and English.

fb777 live does not sell your personal information to third parties. However, information may be disclosed in a limited way in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), gaming content delivery (including Pragmatic Play, Evolution, JILI, PG Soft, and others), and cybersecurity services. These partners receive only the information required for their specific role.

4.2 Legal Obligations

If required to disclose information through a valid legal process (court order, direction from an investigative authority), fb777 live is obligated to comply. Where possible, you will be notified in such cases.

4.3 Business Changes

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new entity. Should this occur, this privacy policy will be updated and you will be informed.

Cookies and similar technologies are used on the fb777 live platform. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They maintain login sessions, verify security tokens, and keep the deposit and withdrawal process running without interruption. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferred language, gaming settings, and other personalized settings. They make each of your visits more convenient.

5.3 Analytics Cookies

Analytics cookies are used to understand which parts of the platform are used most and where users encounter problems. This information is analysed in aggregate, not at an individual level.

You can manage cookies from your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

fb777 live applies industry-standard security measures to keep your information secure.

6.1 Encryption and Protection

All data transfers are encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored in plain text — they are secured with a one-way hashing algorithm. An additional layer of encryption is used for financial information.

6.2 Data Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period for legal, financial, and compliance reasons. Once that period has passed, information is securely deleted or anonymised.

6.3 Data Breach Situations

Should a data security breach occur for any reason, fb777 live will notify affected users as quickly as possible. We will take the necessary steps to limit damage and prevent such incidents in future.

As a user of the fb777 live platform, you have the following rights over your own information:

7.1 Right to Access

You may request at any time to know what information we hold about you. The support team will process this request via live chat or email.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. After account verification is complete, changing certain information (such as name and date of birth) may require submission of identity documents.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal or financial obligations.

7.4 Right to Restrict Processing

You may request that your information be used in a limited way for specific purposes — for example, opting out of promotional communications or stopping certain types of analysis.

To exercise any of the above rights, contact the fb777 live support team. Following the Responsible Gaming guidelines is also part of keeping your account secure.

fb777 live is a platform exclusively for adults (21+). We never knowingly collect information from or manage accounts for persons under the age of 21.

If there is any suspicion that a minor has registered on this platform, we will immediately suspend that account and securely delete the information collected. If a parent or guardian becomes aware of their child's account, please notify the support team.

The fb777 live platform includes services from third-party payment gateways and gaming content providers. These third parties have their own privacy policies that are not under our control.

When transacting via bKash, Nagad, Rocket, or Upay, you are going directly to that service's platform. Your information there is governed by the relevant payment platform's privacy policy. Gaming content providers (Pragmatic Play, JILI, Evolution, etc.) also follow their own data policies.

fb777 live may update this privacy policy from time to time due to changes in services, legal requirements, or other reasons. If significant changes are made, we will send a notification to your registered email or mobile number.

Changes will take effect from the date the updated policy is published. Continued use of the platform after an update will be considered acceptance of the new policy. Make a habit of reading this policy regularly.

If you have any questions about this privacy policy, relevant answers may be found in our FAQ section, or you may contact the support team directly.